July 2026 Landlord Newsletter
Table of Contents:
Feature Story
Landlord Incentives Program Off to a Strong Start in 2026
County Housing is excited to share the early success of our newly launched Landlord Incentives Program, designed to strengthen partnerships with property owners and expand access to safe, affordable housing across St. Louis County.
Through this program, eligible landlords may benefit from a variety of incentives, including:
- Excess Damage Reimbursement
- Security Deposit Assistance
- Signing Bonuses
- Landlord Partnership Fund support
Since the start of the year, we’ve already supported nine landlords through excessive damage reimbursements, along with providing security deposit assistance and signing bonuses for units located in high-opportunity ZIP codes.
This program reflects our ongoing commitment to making participation in the Housing Choice Voucher (HCV) Program more efficient, predictable, and rewarding, while continuing to connect families with quality housing options throughout our community.
To learn more, visit the Landlord Incentives webpage or contact our team at connect@countyhousing.org.
Sign up for EFT Payments
Get Your Payments Faster!
To ensure you receive your housing assistance payments on time, we strongly encourage all landlords to sign up for Electronic Funds Transfer (EFT). EFT is the fastest and most reliable way to receive your payments directly into your bank account—no mailing delays, no lost checks, just quick and secure deposits.
Signing up is easy! Contact our Landlord Liaison or email us at landlord@countyhousing.org to get started.
Don’t wait—set up EFT today and enjoy faster, more convenient payments!
Planning a Rent Increase?
To ensure adequate processing time and avoid delays, rent increase requests should be submitted between 120 and 60 days prior to the expiration of the HAP Contract and lease term.
Please submit all rent increase requests to rent@countyhousing.org. Requests received outside of this timeframe may not be processed before the contract renewal date.
If you have questions regarding the rent increase process, please contact our office for assistance.
New Caseworker Look-up Tool
We’re excited to introduce a new, easy-to-use resource for Housing Choice Voucher (HCV) residents: the Housing Program Specialist Look-Up Tool on our website.
This new tool gives you a simple way to find out who your tenant’s assigned Housing Program Specialist is in real time, ensuring you always have the most up-to-date information.
Resources & Support
County Housing is here to support our landlord partners!
Landlord Portal: Access lease documents, inspection results, and program updates online.
Contact Us: For questions, reach out to our Landlord Liaison at landlord@countyhousing.org
Tips for Success: Maintain good communication with tenants, respond promptly to maintenance requests, and document repairs.
Updates & Reminders
Important Updates for Landlords: New Submission Process & Required Forms
County Housing is committed to improving efficiency and ensuring a smoother experience for our landlord partners. We’re excited to share a few important updates to our submission process and required documentation.
New RFTA Submission Email
To better streamline Request for Tenancy Approval (RFTA) submissions, we now have a dedicated email address: submitrfta@countyhousing.org
All RFTA packets should be submitted to this email moving forward to ensure timely processing.
Updated Landlord & Ownership Change Packets
We have also updated our Landlord Packet and Ownership Change Packet. These documents are now available online for your convenience at the following link:
Please note:
- The Landlord Packet has been newly added and may not have been previously available on the website.
- Moving forward, all previous versions of these packets should be discarded.
- Only the updated forms found at the link above will be accepted to avoid processing delays.
Why This Matters
Using the correct forms and submission process helps us:
- Process requests more efficiently
- Reduce delays and errors
- Better serve both landlords and residents
We appreciate your cooperation and continued partnership in providing quality housing to our community.
If you have any questions, please don’t hesitate to reach out to our team.
2026 Holiday Schedule
- Labor Day – Monday, September 17, 2026
- Veterans Day – Wednesday, November 11, 2026
- Thanksgiving Day – Thursday, November 26, 2026
- Day after Thanksgiving – Friday, November 27, 2026
County Housing will be closed from Friday, December 25, 2026, through Friday, January 1, 2027, and reopen on Monday, January 4, 2027.
Thank you for partnering with County Housing!
Your participation ensures families have safe, stable, and affordable housing throughout St. Louis County. We look forward to another great year working together.