In observance of Memorial Day, all County Housing offices will be closed on Monday, May 27, 2024. We will resume our regular business hours on Tuesday, May 28, 2024.

For Public Housing maintenance emergencies, please call (314) 429-3811.

For HCV resident emergencies, please get in touch with your landlord.

Privacy Policy

The Housing Authority of St. Louis County (HASLC,” “County Housing,” or ”We) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website www.haslc.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

It does not apply to information collected by:

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By using the Website or by clicking to accept or agree to the Privacy Policy when this option is made available to you, you accept and agree to be bound and abide by these Privacy Policy and our Terms of Use, found at [INSERT TERMS OF USE URL], incorporated herein by reference. If you do not want to agree to this Privacy Policy or the Terms of Use, you must not access or use the Website.

This Privacy Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

Our Website is not intended for children. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on the Website or through any of its features or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

We collect various types of information from and about users of our Website. We may collect information: (i) by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or other identifiers by which you may be contacted online or offline; (ii) that is about you but individually does not identify you, such as IP address or other online identifiers; and/or (iii) about your internet connection, the equipment you use to access our Website and usage details (collectively, “Personal Data”).

We collect this information:

The information we collect on or through our Website may include:

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

The information we collect automatically may include Personal Data. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

The technologies we use for this automatic data collection may include:

Some content or applications, such as our careers page and text alert services, on the Website are served by third-parties. These third parties may use cookies or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. We do not control these third parties’ tracking technologies or how they may be used.

We use information that we collect about you or that you provide to us, including any Personal Data:

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Data that we collect or you provide as described in this Privacy Policy:

We may also disclose your personal information:

We strive to provide you with choices regarding the personal information you provide to us. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

We do not guarantee that you will receive notice or an alert when providing information to a third party or when you leave our Website, and it is your responsibility to determine the party to whom information is being provided or when you have left the Website.  Any personal information you provide to a third party, including through linked pages or applications, is provided directly to that third party and is subject to that third party’s privacy and other policies. We encourage you to learn about the privacy and security practices and policies of any third party before providing them with personal information.

It is our policy to post any changes we make to our Privacy Policy on this page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.

The owner of the Website is based in the State of Missouri in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

To ask questions or comment about this Privacy Policy and our privacy practices, visit www.haslc.com/contact-us/