Payment Processing Notice
County Housing is addressing an issue that affected March HAP and URP payments. Our Finance team is working to correct it.
No action is needed on your part. We expect a prompt resolution and appreciate your patience.
County Housing’s Landlord Incentives Program is designed to strengthen partnerships with landlords, expand access to safe, affordable housing across St. Louis County, and encourage greater participation in the Housing Choice Voucher (HCV) Program.
The program provides financial incentives, assistance, and reimbursements to landlords, helping them maintain quality homes while reducing perceived risks associated with HCV tenancy.
By supporting property owners and fostering long-term participation, County Housing aims to increase housing options and build stronger relationships with landlords throughout the community.
County Housing will offer one-time signing bonuses landlords who lease units in designated high-opportunity areas. Bonuses are issued after the unit successfully passes inspection and the Housing Assistance Payment (HAP) contract is fully executed. This incentive is part of our ongoing effort to expand housing choice and increase access to quality rental opportunities for families in our community.
High-opportunity zip codes include:
If you have additional questions or wish to learn more about the Landlord Incentives Program, please email connect@countyhousing.org.
The Landlord Incentives Program is designed to encourage landlord participation in County Housing programs by offering financial and programmatic incentives. These incentives help offset costs, reduce barriers, and support landlords in providing safe, quality housing to County Housing residents.
Eligibility may vary by incentive type but is generally available to:
Eligibility requirements will be clearly outlined for each incentive.
Available incentives may include:
Incentives are subject to availability and program guidelines.
The Landlord Incentives Program helps landlords by:
Incentives help expand housing options for residents by encouraging more landlords to participate, increasing unit availability, and supporting housing stability.
Landlords can apply for incentives by:
Additional documentation may be required depending on the incentive.
Payment timing depends on the type of incentive and program requirements. Payments are typically issued after all eligibility conditions are met, such as lease execution, unit inspection approval, or required documentation submission.
No. Incentives are not guaranteed and are subject to funding availability, program rules, and compliance with County Housing requirements.
In some cases, incentives may be combined. Eligibility for multiple incentives will be determined on a case-by-case basis and outlined in program guidelines.
Yes. Limits may apply depending on the incentive type, funding source, or program rules. County Housing will communicate any caps or restrictions.
No. All units must continue to meet County Housing and HUD requirements. Incentives do not waive inspections, habitability standards, or compliance obligations.
If a lease ends before required timeframes, repayment or prorated adjustments may apply depending on the incentive received. Terms will be clearly outlined prior to approval.
County Housing will share information about incentives through:
Landlords can contact County Housing for questions about incentives by emailing connect@countyhousing.org
Landlords are encouraged to share feedback through surveys, direct communication with County Housing, or during outreach events. Feedback helps improve program effectiveness and landlord partnerships.