April 2026 Landlord Newsletter
Table of Contents:
Important Updates for Landlords: New Submission Process & Required Forms
- Landlord Incentives Program
- Resources & Support
- 2026 Holiday Schedule
Important Updates for Landlords
New Submission Process & Required Forms
County Housing is committed to improving efficiency and ensuring a smoother experience for our landlord partners. We’re excited to share a few important updates to our submission process and required documentation.
New RFTA Submission Email
To better streamline Request for Tenancy Approval (RFTA) submissions, we now have a dedicated email address: submitrfta@countyhousing.org
All RFTA packets should be submitted to this email moving forward to ensure timely processing.
Updated Landlord & Ownership Change Packets
We have also updated our Landlord Packet and Ownership Change Packet. These documents are now available online for your convenience at the following link:
Please note:
- The Landlord Packet has been newly added and may not have been previously available on the website.
- Moving forward, all previous versions of these packets should be discarded.
Only the updated forms found at the link above will be accepted to avoid processing delays.
Why This Matters
Using the correct forms and submission process helps us:
- Process requests more efficiently
- Reduce delays and errors
- Better serve both landlords and residents
We appreciate your cooperation and continued partnership in providing quality housing to our community.
If you have any questions, please don’t hesitate to reach out to our team.
Landlord Incentives Program
County Housing recently launched our Landlord Incentives Program. This program is designed to strengthen partnerships with property owners and expand access to safe, affordable housing throughout St. Louis County.
Through this program, eligible landlords may receive:
- Excess Damage Reimbursement
- Security Deposit Assistance
- Signing Bonuses
- Landlord Partnership Fund
Our goal is to make participation in the HCV Program more efficient, rewarding, and predictable, while continuing to provide families with high-quality housing options.
Email us at connect@countyhousing.org with any questions.
Sign Up for EFT Payments
Get Your Payments Faster!
To ensure you receive your housing assistance payments on time, we strongly encourage all landlords to sign up for Electronic Funds Transfer (EFT). EFT is the fastest and most reliable way to receive your payments directly into your bank account—no mailing delays, no lost checks, just quick and secure deposits.
Signing up is easy! Contact our Landlord Liaison or email us at landlord@countyhousing.org to get started.
Don’t wait—set up EFT today and enjoy faster, more convenient payments!
Resources & Support
County Housing is here to support our landlord partners!
Landlord Portal: Access lease documents, inspection results, and program updates online.
Contact Us: For questions, reach out to our Landlord Liaison at landlord@countyhousing.org
Tips for Success: Maintain good communication with tenants, respond promptly to maintenance requests, and document repairs.
2026 Holiday Schedule
- Memorial Day – Monday, May 25, 2026
- Juneteenth – Friday, June 19, 2026
- Independence Day (Observed) – Friday, July 3, 2026
- Labor Day – Monday, September 17, 2026
- Veterans Day – Wednesday, November 11, 2026
- Thanksgiving Day – Thursday, November 26, 2026
- Day after Thanksgiving – Friday, November 27, 2026
County Housing will be closed from Friday, December 25, 2026, through Friday, January 1, 2027, and reopen on Monday, January 4, 2027.
Thank you for partnering with County Housing!
Your participation ensures families have safe, stable, and affordable housing throughout St. Louis County. We look forward to another great year working together.
