In observance of Memorial Day, all County Housing offices will be closed on Monday, May 27, 2024. We will resume our regular business hours on Tuesday, May 28, 2024.

For Public Housing maintenance emergencies, please call (314) 429-3811.

For HCV resident emergencies, please get in touch with your landlord.

Community Service

The Department of Housing and Urban Development (HUD) requires all non-exempt adults over 18 years old to complete eight hours of community service and/or self-sufficiency activities per month.

County Housing will give every family a copy of the Community Service Policy when they first sign their lease, as well as send them a letter indicating which family members must complete community service. 

If a family member needs to complete community service, the letter will have a list of places the service can be completed. Upon completion, the family member will fill out a form to be signed by the volunteer organization.

Here are some eligible self-sufficiency activities (including but not limited to):

Who is exempt from this requirement?

  • Individuals aged 62 years or older
  • Blind or disabled individuals who certify they are unable to comply with the service requirements due to their disability
  • Primary caregivers to someone 62 or older, blind, or disabled
  •  Individuals engaged in work activities, including training programs (minimum of 20 hours per week)
  •  Individuals who meet the requirements of being exempted under a state program funded under Part A of Title IV of the Social Security Act, or under any other welfare program of the state of Missouri, including a state-administered welfare-to-work program. Exemption applies to anyone whose characteristics or family situation meets the welfare agency exemption criteria and can be verified
  • Individuals who are a member of a family receiving assistance, benefits, or services under a state program funded under Part A of Title IV of the Social Security Act, or under any other welfare program of Missouri, including a state-administered welfare-to-work program and the Supplemental Nutrition Assistance Program (SNAP), and has not be found by the state or other administering entity to be in non-compliance with such a program

What counts as community service?

Community service is voluntary work:

  • That has a public benefit
  • Improves quality of life
  • Enhances resident self-sufficiency

What is not considered community service?

  • Employment
  • Political activities
  • Any community services at profit-motivated entities
  • Volunteer work performed at homes or offices of general private citizens
  • Court-ordered or probation-based work

What eligible activities are included?

Activities for local public or not-for-profit institutions such as:

  • Schools
  • Head Start programs
  • Before or after-school programs
  • Childcare centers
  • Adult daycare programs
  • Homeless shelters
  • Feeding programs
  • Food banks
  • Clothes closets

Not-for-profit organizations serving County Housing residents or their children:

  • Boy or Girl Scouts
  • 4-H Clubs
  • Police Assistance League (PAL)
  • Organized children’s recreation
  • Mentoring or education programs
  • Big Brothers or Big Sisters
  • Garden centers
  • Community clean-up programs
  • Neighborhood beautification programs

Programs funded under the Older Americans Act:

  • Green Thumb
  • Service Corps of Retired Executives
  • Senior meals programs
  • Senior centers
  • Meals on Wheels


  • Public or not-for-profit organizations dedicated to seniors, youth, children, residents, citizens, special-needs populations or with missions to enhance the environment, historic resources, cultural identities, neighborhoods, or performing arts
  • Improving grounds or providing gardens at Authority properties (so long as such work does not alter the County Housing’s insurance coverage); or work through resident organizations to help other residents with problems, including serving on the Resident Advisory Board (RAB)
  • Care for the children of other residents so parents may volunteer