In observance of Memorial Day, all County Housing offices will be closed on Monday, May 27, 2024. We will resume our regular business hours on Tuesday, May 28, 2024.

For Public Housing maintenance emergencies, please call (314) 429-3811.

For HCV resident emergencies, please get in touch with your landlord.

Important Alert: Beware of Online Scams

Scam Alert

Our partners with Mountains and Plains Network (MAP) have been alerted to a concerning trend involving online scams targeting individuals seeking access to the Housing Choice Voucher (HCV) waitlist. It has come to our attention that an unauthorized entity is falsely presenting itself online, offering a shortcut to the HCV waitlist. This scam has evolved, with scammers also impersonating landlords via fake emails and unlawfully soliciting deposits from unsuspecting individuals under the guise of HCV approval. 

Please be aware that all legitimate access to the HCV waitlist is always processed through official Public Housing Agency (PHA) channels. Importantly, at no point does the process require a financial deposit to secure a place on the Section 8 waitlist.

1. Official Communication: All official communications regarding HCV waitlist placement will come directly from the Housing Authority of St. Louis County or County Housing. Please be sure to verify any suspicious emails or offers.

2. Legitimate PHA Contacts: If you need to verify the legitimacy of any contact claiming to represent the PHA check out the official list of PHA contacts at https://www.hud.gov/program_offices/public_indian_housing/pha/contacts.

3. No Fees for Waitlist Access: There are no fees associated with applying for or being placed on the HCV waitlist. Any request for money in exchange for waitlist placement or expedited service is a scam.

If you think you have been targeted by a scam please report your experience to us and local law enforcement. This information can be invaluable in preventing further victimization. You may also file a complaint with the HUD Office of Inspector General via https://www.hudoig.gov/.

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