October 2024 Public Housing Resident Newsletter
Table of Contents:
- CEO Message – Listening and Leading
- Feature Story – Revitalizing Our Community: The Transformation of Wellington Family Homes
- Safe & Sound
- Community Connect
- Maintenance Matters
- Fair Housing Fact
Updates and Announcements – Updated ACOP available Oct. 18 and Resident Advisory Board Meeting on Oct. 23
CEO Message
Listening and Leading
Dear Residents,
I’m excited to welcome you to the first edition of our County Housing resident newsletter. As we continue our mission of providing safe, affordable housing for families throughout St. Louis County, it’s important to me that we create open lines of communication and keep you informed about the work we’re doing to support our communities.
Over the past few months, we’ve been working on some exciting developments that will directly benefit you, our valued residents. From new safety initiatives designed to enhance your living experience to upcoming community events that will bring us all closer together, there’s a lot to look forward to.
One of the key focuses of our team is ensuring that your homes are not just places to live but thriving environments where you feel supported and connected. This newsletter is one way we aim to foster that connection, providing you with the latest updates, helpful resources, and stories from your fellow residents.
In this issue, you’ll find important information on safety in your homes, upcoming maintenance tips, and updates on current projects and initiatives. We also want to hear from you—your feedback and suggestions are invaluable as we strive to meet your needs and improve our services. Please don’t hesitate to reach out to us with any questions or concerns; we are here to help.
As we move forward, I want to emphasize that you are at the heart of everything we do at County Housing. Your well-being is our top priority, and we are committed to working tirelessly to create safe, welcoming, and vibrant communities for you and your families.
Thank you for being a part of County Housing. Together, we’re building a brighter future for everyone.
Warm regards,
Shannon Koenig
CEO, County Housing
Feature Story
Revitalizing Our Community: The Transformation of Wellington Family Homes
County Housing is proud to share the remarkable journey of the Wellington Family Homes development in Wellston, a project that epitomizes our mission to provide safe, affordable housing while strengthening the communities we serve. What once seemed like a daunting challenge has blossomed into a beacon of hope and renewal for hundreds of families.
A Community United
The Wellington Family Homes project began as a response to the pressing need for affordable housing in Wellston. Over time, many homes had fallen into disrepair, and the future of the neighborhood looked uncertain. But the spirit of the community remained unbroken. Residents, local leaders, and County Housing joined forces, determined to preserve the integrity of their neighborhood and provide quality housing for the families who call Wellston home.
The Journey to Renewal
This ambitious $44 million project was not without its challenges. With nearly 200 homes slated for renovation, the work required extensive planning, collaboration, and a commitment to overcoming obstacles. Our team worked tirelessly to ensure that the renovated homes would meet the highest standards of safety and comfort, while also preserving the unique character of the Wellston community.
Today, we are thrilled to report that the first families have begun moving into their newly renovated homes. The homes have been updated with modern amenities, energy-efficient systems, and safety features, all designed to ensure long-term sustainability.
Looking Forward
The completion of the Wellington Family Homes project is a testament to what can be achieved when a community comes together with a shared vision. It is also a powerful reminder of County Housing’s ongoing commitment to creating and maintaining affordable housing in St. Louis. As we look to the future, we remain dedicated to supporting the residents of Wellston and other communities across the region.
This project is just one example of the positive impact we strive to make every day. Through partnerships, innovation, and a deep commitment to our mission, County Housing will continue to build a brighter, more equitable future for all residents of St. Louis.
Join the waitlist for Wellington Family Homes!
We’re excited to announce that there are currently spots available on our waitlist for Wellington Family Homes! If you or someone you know is seeking safe and affordable housing in a supportive community, we invite you to take the first step by joining our waitlist.
To join the waitlist and learn more about our housing options, please visit https://www.wellingtonfamilyhomes.com/.
Safe and Sound
Enhancing Resident Safety Across County Housing
At County Housing, our top priority is ensuring the safety and well-being of our residents. We’re committed to creating secure living environments and empowering our community with the tools and knowledge needed to stay safe.
October is Fire Prevention Month!
Ensuring your home is prepared for emergencies is crucial. We encourage all residents to ensure your home is safe. Be sure to check that smoke detectors are in working order, have fire escape plans, and be sure to have a fire extinguisher readily available. Keeping your home safe means being proactive and informed.
Here are a few fire safety tips:
- Keep flammable materials away from heat sources and open flames.
- Don’t overload electrical outlets and extension cords, and regularly inspect and maintain electrical systems and appliances.
- Have a working fire extinguisher on every level of your home, especially the kitchen, and keep it within reach.
- Test your fire and carbon monoxide detectors.
- Eliminate clutter, which can become a fuel source in a fire and restrict access to emergency equipment and exit routes.
Residential cooking fires are one of the leading causes of home fires and preventing them is a top priority for all of us. To support this effort, we’ve highlighted three key safety tips that are essential for preventing kitchen fires:
Top 3 Residential Cooking Safety Tips
- Stay in the Kitchen: It’s important to never leave cooking food unattended. If you need to step away, even for a short time, be sure to turn off the stove to prevent accidents.
- Keep Flammable Items Away: Make sure that towels, potholders, and other flammable items are kept well away from the stove and other heat sources to avoid the risk of fire.
- Use a Timer: Always use a timer to remind yourself that you’re cooking, especially when simmering, baking, or roasting. It’s an easy way to stay mindful and prevent fires from starting.
Reporting and Support
Your safety is our concern. If you notice anything unusual or have safety-related questions, don’t hesitate to reach out. Our team is here to support you and address any concerns you may have. Remember, safety is a shared responsibility, and together, we can ensure that our community remains a Safe & Sound place to live.
Thank you for being an active part of our community and for helping us keep County Housing a safe and welcoming environment for everyone.
Stay safe and sound!
Community Connect
Supporting Our Community Together.
Welcome to “Community Connect,” a section dedicated to supporting our County Housing community together. Here, you’ll find resources, events, and initiatives designed to strengthen our neighborhoods, foster connections, and provide you with the tools and information you need. Together, we can continue to build a thriving community where everyone has the opportunity to succeed.
Need Help with Utility Bills?
If you or someone you know is a senior, physically disabled adult, or a low-to-moderate income individual or family in need of utility assistance, help is available. HeatUpStLouis.org offers support for those facing financial or medical hardships.
You do not need a disconnection notice. But you must follow the instructions and provide proof of income. Also continue to check their website for our newest location for those who are not mobile, tablet, laptop, or desktop savvy.
To request assistance, visit HeatUpStLouis.org and select the “Request for Utilities” option. Your information will be kept confidential and used only for energy assistance efforts. The HUSTL utility team will aim to process your request as soon as they possibly can. Do not hesitate to seek the help you need!
Find the Help You Need
If you or someone you know needs food assistance, the St. Louis Area Foodbank offers valuable resources to help you access groceries and meals.
To find support near you:
1. Visit stlfoodbank.org/find-food
2. Use the “Find a Food Pantry” tool to locate nearby pantries for groceries.
3. Check the “Visit a Food Distribution Event” search to see upcoming events in your area.
Whether you’re in need of immediate assistance or planning ahead, these resources are here to help you and your family.
Maintenance Matters
Keeping Your Home in Top Shape
At County Housing, we believe that a well-maintained home is the foundation of a happy and healthy living environment.
Repairs and Maintenance
Regular maintenance is key to keeping your home comfortable and functional. Our maintenance team is responsible for addressing routine repairs and seasonal inspections to ensure your living space is well-maintained. Whether it’s a leaky faucet, HVAC issues, or a broken appliance, we want to handle these concerns efficiently and effectively. Don’t hesitate to reach out to your property manager for any maintenance needs to help prevent larger issues and keep your home in good condition.
Contact Information
If you are a resident of Villa Lago, Fee Fee Manor, Arbor Hill, or NSP, please call 314-788-6458
If you are a resident in Pagedale, Olivette, Hillsdale, or Highview (including scattered sites), please call 314-912-7958.
Emergency Maintenance Phone: 314-492-3811
- Available: Monday through Friday, 4:30 p.m. – 8:30 a.m.
- Weekends: 24/7 coverage
We’re Here to Help!
Our goal is to ensure that you have a safe and comfortable living environment. Your satisfaction is our priority, and we are here to assist with any maintenance needs you may have. Please reach out to us with any questions, concerns, or requests. We’re always ready to help and make sure your home remains in excellent condition.
Thank you for being an essential part of our community. Together, we can keep your home and neighborhood a great place to live.
Best regards,
The County Housing Maintenance Team
Fair Housing Fact: Know Your Rights!
Did you know that under the Fair Housing Act, it is illegal to discriminate in housing based on race, color, national origin, religion, sex, disability, or familial status? This means landlords and housing providers cannot treat you unfairly because of these characteristics when it comes to renting, buying, or securing a loan for a home.
If you feel your rights have been violated, you can file a complaint with the U.S. Department of Housing and Urban Development (HUD). Everyone deserves equal access to safe and affordable housing!
Stay informed, know your rights, and protect your housing opportunities!
If you believe you have experienced housing discrimination, it’s important to take action. You can file a complaint with the U.S. Department of Housing and Urban Development (HUD) to report any violations of your rights. To learn more about the process and submit your complaint, visit HUD’s Fair Housing page. Remember, everyone deserves equal access to safe and affordable housing, so stay informed and advocate for your rights!
Updates and Announcements
Updated Admissions and Continued Occupancy Policy (ACOP) Available Online
We would like to inform you that an updated draft version of the ACOP is now available on our website. This document includes several important changes, so we encourage you to review the plan to stay informed about our policies and procedures. Visit countyhousing.org to access the full document.
Resident Advisory Board Meeting Announcement
Date: Oct. 23, 2024
Time: 3 p.m.
We invite you to join the upcoming Resident Advisory Board Meeting, which will be held in a hybrid format. Attend in person or join us virtually—whichever is most convenient for you! All are welcome!
In-Person Location:
County Housing Office
8865 Natural Bridge Road
St. Louis, MO 63121
Virtual Attendance via Microsoft Teams:
Meeting ID: 251 641 255 218
Passcode: v58DQg
We look forward to your participation and input! Your voice matters in shaping the future of our community. Please RSVP to Kawanna Tate, Director, Housing Administration, at kawannat@countyhousing.org
