County Housing offices will be closed for the holiday week from noon on Tuesday, December 24, 2024, through Wednesday, January 1, 2025. We will reopen on Thursday, January 2, 2025.

Public Housing Maintenance Emergencies:
Please call (314) 492-3811 for assistance during the closure.

HCV Residents:
For inspection emergencies, first, contact your landlord. If the issue remains unresolved, please call (314) 227-3165.

Thank you for your understanding, and we wish you a safe and happy holiday season!

RentCafe/Your Account

RentCafe is County Housing’s online portal system to manage our housing programs. All applicants, current HCV residents, landlords, and vendors use the portal to upload and find important documentation and communicate with the organization. 

How do I reset my RentCafe Password?

Click here to access the RentCafe portal. On the login screen, select “forgot password?”. Enter email and follow the steps to reset your password. 

What if I changed my email and I can’t log in to RentCafe?

If you changed your email and can no longer access your RentCafe account, please give us a call at (314) 428-3200 and a staff member will assist you with resetting your account.

How do I create a RentCafe account?

To create a RentCafe online account, you will need to use a registration code provided by County Housing. Contact the agency to request your code if you haven’t received it.